Managing a call center can be difficult. As if recruiting and retaining agents, daily management, and rising demand for better customer experiences isn’t enough – along comes a software upgrade. Quickly deploying new features, functions, and channels can be highly disruptive.
MNJ takes the headache from deploying new features, functions, and channels with Contact Center as a Service (CCaaS). CCaaS is a cloud solution that provides the call center infrastructure via a monthly subscription model.
With CCaaS, you manage your call center agents, and we manage the call center infrastructure.
Like other Software as a Service (SaaS) solutions, you no longer worry about hardware or software. Best of all, you get world-class contact center features and only pay for what you use.
Our technicians average over 21 years of experience
Our average customer has been with us for over 12 years
We’re a woman-owned family business that is consistently rated high
Plan · Implement · Navigate with MNJ Technologies