Modern workplace demands create strain on in-house IT departments that lead to vulnerabilities and inevitable downtime. MNJโs PremiumCare solution powered by Netrio monitors your IT Infrastructure 24x7x365.ย
Smaller IT teams face knowledge disparities and less time to provide successful end-user support. This can lead to overlooked vulnerabilities, causing long-term damage.
Downtime can be costly, down to the minute. Without a proper operations center monitoring your infrastructure, businesses can face unexpected downtime and repercussions.ย ย
Alleviate IT Team stress through our round-the-clock monitoring. We staff 3 tiers of support across 3 shifts (24x7x365) at 3 operations centers. Our team is well versed in relevant technologies to support a broad array of OEMs. We strive to be OEM agnostic to support multi-vendor environments.ย
Implement a solution based on industry-leading frameworks including ITIL and NIST SP 800-171. These frameworks facilitated our achievement of SOC 2 Type II Certification.ย
Leverage advanced tool sets for managing endpoints, servers, and network devices, as well as for project management and other business processes.ย ย
Focus on other strategic IT initiatives and less on episodic end-user support.
Stay compliant with strict guidelines for vertical framework.
Amplify service delivery and customer satisfaction through enterprise service levels.
Accelerate solution deployment as business needs evolve using streamlined network infrastructure.ย
Optimize your connectivity investments through cost-effective, high-performance, scalable solutions.ย
Enable faster business evolution supported by scalable, future-ready network solutions.ย
Gain a competitive edge by leveraging connectivity solutions that accelerate innovation and digital transformation.ย
Protect your data and operations, ensuring robust defense against potential threats.ย
Matt Ogden is MNJโs Chief Operating Officer. Matt is widely recognized as the voice of the customer. He was, in fact, a customer of MNJ for 14 years. MNJ customers trust Matt for his command of IT and Digital Transformation within the context of optimized business outcomes.
Matt bridges the gap between legacy technology environments and practical future state success. He has a rare ability to meet the customer where they are and build high integrity, cost effective plans to help technology teams function better. He has even been called a CTO/CIO whisperer. His command of best practices comes from his 14+ years of experience as a leader within the Fortune 19 company – Marathon Petroleum Corporation.
Matt is a Management Information Systems (MIS) graduate from Kent State University. Matt is all about family and invests his free time into them while enjoying coaching and Disney World adventures. Matt is also an avid Cleveland Browns fan.
