What a year it was in 2021 for the IT industry. The pandemic forced massive shifts towards a more remote workforce. This forced IT departments to provide improved collaboration tools as well as improved resource provisioning and more secure security for endpoints.

When the virus spread throughout the country, many IT managers believed that they could manage the shift to remote work and continue to run their business efficiently. However, everything collapsed when everyone realized that this change in expectations was totally resetting the expectations for employees as well as management. Our working lives aren’t like they were prior to the outbreak of Covid-19.

In 2022, a lot of the options we’ve implemented for remote work are changing the way in which IT departments function. While at the same time people are considering thinking about their futures and are deciding whether or not they want to go back to their jobs in a post-pandemic manner. In the process, the world is becoming a hybrid workforce in which employees and their needs for IT are located at home, in the office, or in the world.

The increasing trend towards the hybrid workforce has profound consequences for the IT department and we can expect to see further refinements made to accommodate this shift over the next year. Many organizations are becoming more adept at managing remote meetings as well as secure data at a number of devices, due to sheer necessity. Yet, we’re still experiencing these rapid changes, which means we can anticipate the coming year to be one to wash, rinse and repeat the same, while learning from each new venture and learn from each experience.

When we look back on the year that has passed and anticipate the coming New Year It’s useful to think about the leading trends facing IT businesses in the present.

Hybrid Workforce The Driving Force Behind Hybrid Cloud Adoption

A majority of businesses are reluctant to shift their entire business processes onto the cloud in a hybrid model due to a variety of reasons, particularly in the mid-market. Many are worried about losing control over their data, whereas others are hindered because of internal friction. However, all companies will be somewhere in the hybrid cloud at some point.

Hybrid cloud deployment combines private data centers in-house and the leased space of cloud platforms that are public, such as AWS, Microsoft Azure, Google Cloud, and Alibaba. The private cloud model requires the management of datacenters within the company and leasing dedicated racks for processors, servers as well as storage, from service providers managed by management like Rackspace. It is a cost-effective option however, in certain instances the private cloud method is the best option to store sensitive data like financial records and personal health information as well as intellectual assets.

However, there is a certain benefit to the transfer of many aspects of traditional IT in the cloud. An example of this is Microsoft Exchange. The majority of organizations have operated themselves Exchange systems in-house since email was a crucial business function. However, when Microsoft launched Microsoft 365 as a cloud service, it offered more ease of use and more security than most businesses could offer by themselves. Nowadays, the majority of companies have migrated their email systems into Office 365.

Common Missteps When Purchasing Tech Gear

However, many companies aren’t willing to invest capital on technology they don’t comprehend, particularly at mid-sized enterprises. It is the norm to remain conservative and cut costs down, but without comprehending the true value of their investments in IT.

This shrewd approach can be costly over the long run because a large portion of the technology people purchase is outdated at the point it is installed. The most common mistake is making the mistake of slackly linking the issue to a line item capital expense instead of conducting an exhaustive study of the worth and ROI for every purchase.

Even big companies can become in a state of complacency when buying IT because of “how it has always been done before.” The ones who have purchased servers with the same purchase procedures repeatedly are often unable to conduct an analysis of server utilization to determine if the purchases of servers were worth it.

IT buyers need to review their purchasing processes and evaluations to become more specific and focused for the upcoming next year as well as beyond. This way they can invest all savings in other, more lucrative areas of the IT job.

Resolving The Nagging Shortage Of Talent Qualified

Everyone is in a very competitive job market which makes it difficult to find people who have the skills to complete the task. This is one of the most significant challenges facing IT in the present. It becomes even more difficult to find professionals with the expertise required to achieve difficult business goals using technology.

The demand for skilled workers has outpaced the supply in the last 10 years and the issue shows no sign of slowing down. Because of the abysmal shortage of IT capabilities and the increasing pressure to recruit new employees with competitive salaries.

The blame for this is on technology companies and their leaders. We must improve our efforts in investing in local growth of our talent, for instance by implementing educational programs in schools that encourage students geeks to be more enthusiastic about computers even at a young age. As an industry, we have to be more proactive in creating an even more solid pipeline of talented people over the next 10 years.

Stimulating Secureness in the Time of COVID

In the face of the mass migration to remote workers, One of the main concerns for IT executives today is to ensure adequate levels of security to safeguard their highly dispersed business users as well as their valuable assets. This is an important issue until 2022 and beyond.

Cybercrimes are expected to increase with the increasing use of digital data storage across the globe. In the end, it’s more convenient to be on your couch and conduct a petty hack as opposed to throwing bricks through the windows of a bank. Additionally, it is difficult to identify and analyze the attack potential for the countless employees working at home in offices. Companies will have to be more adept at identifying the boundaries of these scattered attack areas.

To tackle these urgent problems, IT managers must implement efficient strategies for digital transformation to solve business-related issues with the adoption of technology. A successful digital transformation plan includes a variety of elements that are crucial, but the main factors are to align those who are qualified with the most appropriate technologies and processes. The next step should be on continuously improving the processes using ongoing improvement of software and training for employees.

The pandemic has brought on huge difficulties for all However, IT executives can emerge from this crisis with a better outlook by reviewing their technology roadmaps and establishing the intention of streamlining their processes for the next year.

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Matt Ogden

Chief Operating Officer

Matt Ogden is MNJ’s Chief Operating Officer. Matt is widely recognized as the voice of the customer. He was, in fact, a customer of MNJ for 14 years. MNJ customers trust Matt for his command of IT and Digital Transformation within the context of optimized business outcomes.

Matt bridges the gap between legacy technology environments and practical future state success. He has a rare ability to meet the customer where they are and build high integrity, cost effective plans to help technology teams function better. He has even been called a CTO/CIO whisperer. His command of best practices comes from his 14+ years of experience as a leader within the Fortune 19 company – Marathon Petroleum Corporation.

Matt is a Management Information Systems (MIS) graduate from Kent State University. Matt is all about family and invests his free time into them while enjoying coaching and Disney World adventures. Matt is also an avid Cleveland Browns fan.